KNOWLEDGE BASE

FREQUENTLY ASKED QUESTIONS

Find answers to common questions about Sisters Community Solar, subscription eligibility, savings calculations, and how to participate in New Orleans' clean energy transition.

About Sisters Community Solar

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
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Eligibility & Participation

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
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Signing Up

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
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Savings & Billing

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
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FREQUENTLY ASKED QUESTIONS

About Sisters Community Solar

What is community solar?

What is Sisters Community Solar?

Who's behind this project?

Why is it called Sisters Community Solar?

What is Together New Orleans?

Will community solar provide backup power to my home if there is a power outage?

Will anyone need to come to my home?

How big is the solar farm?

When will the solar farm start operating?

Eligibility & Participation

Who is eligible to participate?

Do I need to live in Orleans Parish?

Do I need to live near the site to be eligible?

Can renters participate?

Can people living in apartments or condos participate?

Can people living in public housing participate?

Can businesses participate?

Do I need to install solar panels on my roof or property?

Can I subscribe if I have solar panels on my property?

Can I subscribe if I have level billing?

Does every member of a household need to sign up?

How are low-income households prioritized?

What qualifies someone as low-income?

How do I prove that I qualify for low-income?

Signing Up

Why should I join the priority list?

Why do you need my Entergy bill?

Will my income and personal information remain private?

Where can I find my Entergy account number?

After joining the priority list, how will I know if I will be able to subscribe?

How do you decide who gets offered a subscription?

What happens if all subscription spots are filled?

How big is the solar farm?

If I’m not offered a spot initially, is there a possibility that I’m offered a spot in the future?

What does the final subscription process involve?

How do I become a subscriber?

Are there sign-up fees or upfront costs?

What happens if I move?

Savings & Billing

Does it cost money to subscribe?

Will my electricity still come from Entergy?

How much can I expect to save?

How are savings calculated?

Will the savings be the same every month?

What is a bill credit?

How will I get my credits?

When will I start seeing solar credits?

Who is Neighborhood Sun?

What will my bill look like?

Will participation change how I receive and pay my Entergy bill every month?

Is there a fee to cancel?

Sisters Community Solar

Questions?